Legal Information Refund Policy
When you are eligible for a refund, what we are unable to refund, and how to request one.
At Trucking Compliance Service, our goal is to deliver the services you pay for, accurately and on time. This Refund Policy explains when you are eligible for a refund, what we are unable to refund, and how to request one.
1. When you are eligible for a refund
If we fail to provide the service you purchased, we will refund the money you paid us for that service. We stand behind our work, and if we cannot deliver what you paid for, you will get your service fee back.
2. Government fees are non-refundable
Many of our services involve government fees (for example, registration, filing, or permit fees paid to a government agency). These fees are paid directly to the government and are outside of our control. Once a government fee has been paid, we are not able to refund it, even if you are eligible for a refund of our service fee.
3. Errors caused on the customer’s end
If something goes wrong because of an error on your end — such as incorrect, incomplete, or missing information provided to us — we are not able to refund the fee. Please review all information carefully before submitting it to us, as we rely on the details you provide to complete your service correctly.
4. How to request a refund
To request a refund, please contact us within 48 to 72 business hours of your purchase. Refund requests made after this window may not be eligible. When you reach out, include your name, the service you purchased, and the reason for your request so we can review it as quickly as possible.
To submit a refund request, email us at info@truckingcomplianceservice.com.
5. Changes to this policy
We may update this Refund Policy from time to time. Any changes will be posted on this page.
6. Contact Us
If you have questions about this Refund Policy, please contact us:
